BetOnline Casino Review: A Crypto Casino With Many Extras

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BetOnline.ag has a long history of supplying many players with great chances to win on sports and racing bets. This means it was only natural to extend these chances of winning to a great casino.

In this BetOnline.ag review, we will see what this crypto casino is all about and how it operates. We will also see if you can really play with the crypto you deposit, how the customer service works, and what VIP program is offered.

BetOnline.ag LogoPros

  • Can deposit using crypto
  • Available to US players
  • Decent selection of games to choose from
  • Downloadable poker application
  • Modern website
  • Quick registration
  • Decent welcome bonus

Cons

  • No information available on the VIP program
  • Banned in a long list of countries
  • Customer support is slow and unhelpful
  • No game demos available

Basic Overview

Originally launched as a brick-and-mortar bookkeeper named BetLineSports back in 1991, the company rebranded to BetOnline back in 2001. It had its final domain rename and finalization to what we know today in 2007.

The website operates under a gaming license issued by the Panama Gaming Control Board, meaning it must operate according to a wide assortment of rules and regulations. This license is issued to Blue High House S.A.-which operates and regulates all gaming on the site.

Available Games

There are over 250 games in the BetOnline game library. While this is fewer than some other crypto casinos, it should still offer more than enough games to keep you entertained.

While none of the games is listed as provably fair, each of the games is provided by trusted software developers in the industry. These include BetSoft, Nucleus Gaming, Dragon Gaming, Flipluck Gaming, Concept Gaming, and Visionary iGaming.

Each of the available games is listed under different categories to help you find what you’re looking for quickly and easily.

BetOnline.ag SlotsSlots

BetOnline features around 250 fun and unique slot games to try your luck. These include titles like The Golden Inn, Eagle Gold, The Haunted Carnival, Primal Hunt, Stampede, and Wild Cherry Blast.

Unlike most online casinos, none of these games offers a demo mode for you to try before playing.

Table Games

There are an impressive 46 different table games. These let you play the best traditional casino games including various versions of Poker, Baccarat, Blackjack, Craps, and Roulette.

Table games also fail to offer any demo mode.

BetOnline.ag Live Dealer GamesLive Dealer

The live casino offered by BetOnline is split into two categories-black and red. These depict two different online casino lobbies available.

Both these lobbies offer a variety of Blackjack, Roulette, Baccarat, and Super 6 games.

These don’t have any demo modes.

Video Poker

If you have a love for poker, 14 different video poker variants have their own dedicated category. These variants include Jacks or Better, Jokers Wild, Deuces Wild, and Double Bonus.

No demos are available for these games.

Poker

If you are a poker lover, the site has a dedicated poker section that allows you to indulge in this great game. This includes a downloadable app for any PC running Windows 7 or newer.

The poker section of the site also has dedicated apps for iOS and Android.

Specialty Games

In addition to all the above, there is also a specialty games category for unique games. These games include Keno, Spin 2 Win, Lucky Nugget, Space Invasion, Millionaire Jackpot, and multiple scratchcard games.

Like with all other games, there are no demos available.

Betting

While not part of the casino section of the site, the main activities of BetOnline include sports and race betting. This includes betting on the growing eSports industry.

Site Legitimacy

BetOnline.ag has been around longer than most other online crypto casinos. This means it has not just a wealth of experience but also a decent online reputation to prove this.

The site is also fully licensed in Panama. This proves that the site operates fairly and that it operates according to the way it is expected to.

How to Register

To register an account, you will need to provide your name, email address, contact number, postal code, and date of birth. Before making a deposit, you will also need to provide your full physical address.

BetOnline.ag Registration FormOnce registered, you will immediately be allowed full use of the website.

We found no mention of any type of Know Your Customer (KYC) policy in the site’s terms and conditions. However, support confirmed that you may be requested to verify your account. This can be done by submitting proof of your identity and address.

Payments and Withdrawals

Deposits can be made using a variety of cryptocurrencies or by using fiat currency methods. Only USD is supported as a fiat currency and can be deposited using Visa, MasterCard, American Express, Discover, Moneygram, EcoPayz, Ria, AstroPay, Person to Person, or wire transfer.

Supported cryptocurrencies are Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Cardano, Dogecoin, Solana, Stellar, Tether, and USDCoin. These can be deposited by scanning the on-screen QR code or using your secure deposit address.

One thing to note is that all credit you deposit into your account will be converted into USD-including any crypto. This is because the site only allows play using USD.

Withdrawals can be requested from your player account using any of the supported cryptos. You can also request a withdrawal to your credit card, via Person to Person, via check, or by bank wire transfer.

Bonuses and Promotions

The available casino welcome bonus offers new players a 100% deposit match bonus up to $1,000. This applies to your first three deposits and means you could gain up to $3,000.

This bonus comes with a 30-day expiration and a wagering requirement of 30 times your deposit plus the bonus amount.

BetOnline Crypto Welcome BonusThere are several other great promotions offered by the site. These can be found by visiting our BetOnline bonuses page.

Reward Programs

The site offers a VIP program to eligible players. However, there is no information on what form this program takes or what rewards it offers.

We tried to find this out from support but were told that we were not allowed the information and would be contacted by the VIP team once our account is eligible.

During our entire review, it appears we never became eligible because we have yet to hear from any VIP agent.

Usability

The site is fairly modern and is pretty easy on the eyes. It is also very easy to navigate thanks to the top menu. There is an option available to switch back to the classic website, which we don’t recommend doing.

BetOnline is also fully mobile responsive and can be accessed on most smartphones. This makes up for the fact that there are no dedicated apps to play while on the go-except for the dedicated poker app.

Customer Support

The site features an FAQ section that seems to be quite comprehensive. However, even though there is a lot of information in it, we still found it slightly lacking because many of our questions weren’t given a definitive answer.

Aside from the FAQ, there is a support contact number (+1 888 426 3661) and three support email addresses (cssupport@betonline.ag, cspoker@betonline.ag, and cscasino@betonline.ag) depending on what your query relates to.

There is also a live chat option. While we connected to an agent quickly each time, we were a bit surprised with how long it took to get a reply to each message.

We also found that the support wasn’t very knowledgeable and kept having to “reach out to another department” to answer our questions.

Rules and Restrictions

All players must be a minimum of 18 years of age. In addition, a staggering 26 countries are banned from using the site. These are:

  • Afghanistan
  • Australia
  • Bulgaria
  • Central African Republic
  • Côte d’Ivoire
  • Cuba
  • Democratic Republic of the Congo
  • Eritrea
  • France
  • Guinea
  • Iran
  • Iraq
  • Lebanon
  • Liberia
  • Mali
  • Malta
  • Myanmar (Burma)
  • Panama
  • Republic of Korea
  • Sierra Leone
  • Slovenia
  • Somalia
  • Sudan
  • Syrian Arab Republic
  • Yemen
  • Zimbabwe

Conclusion

BetOnline.ag casino seems to have all the pedigree it needs to be one of the top online crypto casinos. Sadly, the website shows that even sites with a wealth of experience can still need some improvement in some areas.

For BetOnline, this includes working on its customer support and providing information that customers want (such as how the VIP program works).

Looking past these issues, however, it is easy to see why this site has been around for so long and why this site could be a contender for one of the best crypto gambling sites in the future.

So, we recommend looking into registering a player account if you like great casino games and the chance to place bets on sports and races as well.


BetOnline Casino - Frequently Asked Questions

Is BetOnline.ag safe to play on?

Yes, BetOnline is completely safe to use. The site has a good online reputation and is licensed to operate by the Gaming Control Board in Panama.

This means that everything the site does is regulated and monitored to be fair.

Does BetOnline.ag offer a VIP program?

Yes, BetOnline does have a VIP program. However, there is little information available on how this program works. It is also by invitation only.

Therefore, you won’t manage to partake in this reward program until the site invites you once your account becomes eligible.

How do I deposit into my BetOnline player account?

For deposits using USD, you can use any of the available payment methods applicable to your region. These can be found under the cashier within your player account.

For crypto deposits, you can simply scan the on-screen QR code or use the secure deposit address located under your player account.

What cryptocurrencies does BetOnline support?

BetOnline.ag supports a decent number of cryptocurrencies. These are Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple, Cardano, Dogecoin, Solana, Stellar, Tether, and USDCoin.

Can I play using cryptocurrency with BetOnline?

No. BetOnline.ag doesn’t allow play using any cryptocurrency.

Instead, any crypto you deposit will be converted into USD, and that is what will be used when you play on the site.