With crypto casinos becoming more popular, new and existing sites have their work cut out to stay ahead of the competition. Bitcasino.io manages to do this with seemingly imperceptible ease.
In this Bitcasino.io review, we will look at everything this site has to offer-from the amazing customer support to a game library that seems to never end.
We will also point out a few other things about this site that you should know about, like how its deposit and withdrawal options work in terms of cryptocurrency.
Pros
Massive game library
Ability to play using crypto
Great rewards program
Fantastic site design
Dedicated Android mobile app
Amazing customer support via live chat
Cons
A few countries that are banned
Yen fiat currency is viewable but not usable
Basic Overview
Launched in 2014, Bitcasino.io touts itself as the first licensed online crypto casino. The site is owned and operated by Moon Technologies B.V., which is a registered company in Curaçao.
All gaming operations on the site are handled under the license granted to the site by the Government of Curaçao. This ensures that the site operates fairly and is legal to use.
Available Games
The site has well over 2,500 games to choose from. This is a rather extensive library that should have something for everybody-no matter what type of game you are looking for.
Games on the site are provided by some of the biggest software developers in the industry today. This includes studios like OneTouch, Play’n Go, Hacksaw Gaming, Relax Gaming, Betsoft, Blueprint Gaming, Quickspin, and Bgaming.
Even with this massive library of games, only those offered by software developer OneTouch are listed as provably fair. However, this isn’t a massive concern.
One great thing is that most games also offer statistics that show you what the hit ratio on wins is, as well as the live RTP (return to player) percentage. This lets you see at a glance which games people are winning on and where you should spend your time playing.
Games are sorted into multiple different categories to help you find the games you’ll love more easily.
Slots
When it comes to slot games, Bitcasino.io more than delivers with over 2,500 slot games alone. These include some of the most popular games such as Rocket Reels, Heroes Hunt 2, Mental, Money Train 2, Wanted Dead or a Wild, and Book of Dead.
Each game offers a demo mode that lets you try before you buy.
Table Games
For players who prefer tables to slot machines, there are 43 different table games on the site. Almost all of these are provided by OneTouch and are provably fair. They include multiple versions of games like Baccarat, Blackjack, Roulette, Poker, and Sic-Bo.
As with the slots, these games offer a demo mode that you can try before you spend your own money.
Live Casino
For the human touch part of gaming, the site hosts 63 different live casino games. This includes different versions of games like Roulette, Baccarat, Blackjack, and Poker.
As you can imagine, these games don’t have a demo version available.
Specialty
In addition to the regular categories above, the site also offers games like video poker, video bingo, Wheel of Fortune, and live game shows.
Many of these have demo modes that you can try.
eSports Betting
Bitcasino.io has teamed up with eSports group Evil Geniuses to offer a variety of eSport betting options. Here you can bet on popular eSports games like Dota 2 and CounterStrike: Go.
These don’t offer any demo mode, and you will need to log into your player account to see any info about what current bets are available.
Site Legitimacy
The website has been around for several years and doesn’t seem to have any major complaints against it from past players. In fact, there are a rather large number of great reviews praising the site.
Moreover, as mentioned, the site is fully licensed to operate under license number 1668/JAZ issued by the Government of Curaçao. This means that everything the site does is monitored and has to work within specific guidelines and legislation.
How to Register
To get started, click the pulsating Sign Up button on the top menu bar.
You can sign up using one of your existing accounts for either Metamask, Google, Facebook, Twitter, Line, Telegram, or Apple. This makes registration a breeze.
If you don’t want to use a quick registration option, simply provide a username, email address, date of birth, and password. After submitting this information, you will be ready to play.
One thing you should know is that the site has a KYC (Know Your Customer) policy. This means that you may need to verify your identity if requested by the site. However, according to the terms and conditions, this doesn’t occur often. Instead, the only thing that is required as a standard is to verify your email address.
Payments and Withdrawals
Payments into your player account can be made in one of two ways-depending on if you already own crypto or not. If you do, simply scan the on-screen QR code or use your secure deposit address.
If you don’t already own crypto, the site lets you purchase some using UTorg or MoonPay. These platforms accept Visa and Mastercard and let you purchase and deposit crypto quickly and easily.
Supported crypto on the site is Bitcoin, Ethereum, Litecoin, Tron, Ripple, Tether, Cardano, and Doge.
We should mention now that all transactions on the site are done using crypto-but with a viewable fiat currency amount (such as EUR). This is simply to give you an estimate of how much you have in your player account in terms of fiat currency and doesn’t mean that you are playing using fiat currency.
The only fiat currency the site currently supports is the Japanese yen. Access to using this to play on the site is restricted to players in Japan-even if it comes up as an option on your player account.
Withdrawals can be requested from your player account. These are processed directly to your crypto address and are stated to be processed within around two minutes.
Bonuses and Promotions
Amazingly, Bitcasino.io doesn’t offer any welcome bonus to new players. This is strange, as this is generally one of the most common bonuses offered by online crypto casinos.
However, this isn’t a massive problem because the site hosts other great promotions. You can check these out at our Bitcasino bonuses page.
Reward Programs
Bitcasino.io has a rather impressive rewards program called the Loyalty Club. Here, you gain points every time you play any game on the site. These points determine which of the seven loyalty tiers you belong to.
Earning more points and moving up these tiers gains you Milestone Rewards. These can be redeemed for free spin packages or up to 10% cash back on anything you spend.
The best thing about all these great rewards is that they come without any wagering requirements attached to them.
Usability
The site is everything that an online crypto casino should be-something that sites like Slots.lv Casino should take notice of. It uses a very modern design and even lets you choose between a light and dark mode.
All navigation is handled by a collapsible menu on the left of the screen. Your player account and current balance are located at the top of the screen to the right.
Apart from the fantastic design, the site also has a dedicated mobile application for Android users. It has also confirmed that an iOS app is currently in development.
Customer Support
There is an extensive FAQ section on the site alongside an online form that lets you contact support. However, all of this is pales in comparison to the real star of the site’s customer support-the live chat.
We reached out to support using the live chat a few times during our review. Each time, we were connected to a support agent in less than a minute. The support was incredibly helpful and took the time to ensure our query was dealt with completely before ending the chat.
It was so good that we would say it is some of the best support we’ve ever received from any online crypto casino.
Rules and Restrictions
Like most other online crypto casinos, players must be 18 years of age or older to register a player account.
In addition to this, some territories are prohibited from using the site. These are any countries where it is generally illegal to gamble online. The site states that it is the player’s responsibility to ensure they do not live in one of these countries.
Moreover, the following countries are also banned from using the site:
Afghanistan
Australia
Belgium
Estonia
France
Germany
Iran
Iraq
Malta
Myanmar
Netherlands
North Korea
Syria
Trinidad and Tobago
United Kingdom
United States of America
Yemen
Conclusion
From a truly massive library of games to some of the best design and customer support that we’ve yet to encounter on a crypto gambling site, Bitcasino.io really does seem like it does it all.
This site is one that anyone looking for a crypto casino should be looking at. So, if you fall into that category, we strongly suggest that you log onto this site and see everything it has to offer.
Yes, you can fully trust Bitcasino.io. The site is fully licensed by the Government of Curaçao and has a great reputation online. Moreover, it offers provably fair games and even shows the current RTP rate for many of the games it offers.
Does Bitcasino offer a welcome bonus?
Unfortunately, there is no welcome bonus for new players at Bitcasino.io. However, this is made up for with many other great bonuses and a truly unique rewards program.
How do I deposit into my Bitcasino.io player account?
To deposit into your account, simply scan the on-screen deposit QR code or use your secure deposit address. Both of these can be found under your player account.
What cryptocurrencies does Bitcasino support?
The supported crypto on the site is Bitcoin, Ethereum, Litecoin, Tron, Ripple, Tether, Cardano, and Doge.
Can I play using cryptocurrency with Bitcasino?
Yes. In fact, you can only play using the cryptocurrency that you deposited.
While the site will also show your balance in the form of a fiat currency (e.g. EUR), this is purely for visual and reference purposes. All gameplay will remain in crypto form.
