Bitcoin.com Games Casino Review: The Official Bitcoin Casino

As part of the Bitcoin.com umbrella, Games.Bitcoin.com (called “Bitcoin Games”) certainly has a lot of expectation attached to it. However, not everything may be as it seems when judging a site by its name.

In this Games.Bitcoin.com review, we will look at every key aspect that this site has to offer. From the VIP program to how well the support works, we will investigate if this site is worthy of the Bitcoin domain and if you should register an account with it.

Pros

• Exclusive games
• Complete anonymity
• Decent game library
• Instant deposits and withdrawals
• VIP club
• Quick registration
• Easy to exchange other currencies for Bitcoin

Cons

• Only supports Bitcoin
• Live chat is useless
• Not much info on the VIP club

Basic Overview

As part of the Bitcoin.com group, Bitcoin.com Casino was first launched in 2016. At the time, the site was operated by SoftSwiss N.V.-the owner of numerous online crypto casinos. However, shortly after launch, the company went bust and all casinos it operated shut down.

Since then, the site has been taken over by SBGC S.R.L.-a company registered in Costa Rica. The site doesn’t operate under any visible gaming license. However, this doesn’t mean it isn’t a great place to play.

Available Games

Bitcoin Games offers over 200 great games to choose from. Included in these are a variety of exclusive slot games that have been specifically developed for the site that you won’t find anywhere else.

All games available on the site are listed as provably fair-quite an achievement considering most other bitcoin casinos only offer some provably fair games.

Games that aren’t exclusive are provided by some of the best software developers in the industry. These include NetEnt, Playson, Evolution Gaming, BGaming, Pragmatic Play, iSoftBet, Endorphina, and Vivo Gaming.

To help easily find what you’re looking for, all games are split into different categories. These could, however, be slightly improved upon.

Slots

There are 228 slot games available on the site. These include titles like The Angry Banker, Space XY, Silverback Gold, Crabbin’ Crazy, Sizzling Moon, and Gonzo’s Gold.

Each of these games offers a demo mode that you can use to test the game before wagering any of your own money.

Table Games

If you prefer table games, the site has 17 available in this category. This includes different versions of popular games like poker, blackjack, and roulette. There are also other great games like Keno, Sic-Bo, Baccarat, and Red Dog.

Like the slots, these games allow you to play before having to spend any money.

Live Dealer

There are around 67 great live casino games that let you play with other players and a live dealer. These include games like roulette, blackjack, baccarat, and sic-bo. There are also great unique live games like Monopoly, and Mega Ball 100, and Fan Tan.

While some of these games do offer a free play mode, the majority don’t let you play without paying.

Site Legitimacy

Aside from the short time when it was offline due to an ownership change, Games.Bitcoin.com has been around for a few years already. In addition, the site has a pretty good online reputation amongst players from all around the world.

While the site doesn’t have a gaming license, it is still subject to operate under all the laws and regulations imposed on companies within Costa Rica. This means that the site is still safe to use and shouldn’t give you any problems.

How to Register

To open an account, all you will need to do is provide your email address and a password. Once you’ve done this, you will need to verify your email by following a link found in your welcome email.

Unlike many other crypto casinos, this is all the information the site will ever need from you. There is no Know Your Customer (KYC) policy on the site and the site doesn’t require any more details about who you are-allowing for truly anonymous gaming.

Payments and Withdrawals

As you may have probably guessed, the site only allows playing using Bitcoin-no other cryptocurrencies are supported. There is no fiat currency supported either.

To deposit into your account, you can scan the on-screen QR code in your player account or deposit using your secure address.

If you don’t have Bitcoin, the site allows you to purchase the crypto using Visa, Samsung Pay, or Google Pay. Alternatively, if you own any form of altcoin, you can convert it to Bitcoin thanks to Sideshift.ai. This conversion portal supports almost any altcoin you may have.

Withdrawals can be requested via your player account. These occur almost instantly and are done only to the Bitcoin wallet address that you provide.

Bonuses and Promotions

The site offers two different welcome bonuses that depend on how much you’re willing to deposit.

The first welcome offer gives you 20% cashback on all losses that you may occur during your first 14 days of play. These losses are capped at the BTC equivalent of $1,000. However, they don’t come with any wagering requirement attached. The only condition is that your first deposit must be $50 or more.

The second VIP welcome offer works in the same way as the first. However, this bonus offers 25% cashback up to a limit of $2,000. The catch to this bonus is that your minimum first deposit will need to be $2,000 or more.

The site also offers other great bonuses and promotions. These can be found on our Bitcoin.com Games bonuses page.

Reward Programs

The site offers an exclusive VIP program that all players are eligible to apply for. This offers exclusive rewards, cashback and reload bonuses, priority support, and many other great features.

There is not much more information on the VIP program listed on the site. Therefore, we contacted support to ask how to join as a VIP member. After more than 45 minutes of waiting-which we will explain below-we gave up on finding out how to become a VIP.

Usability

The site is incredibly modern and looks great. It uses a dark theme and high-quality images to give you a great visual experience. Moreover, it is easy to get around thanks to the top navigation menu.

While there is no dedicated mobile application for iOS or Android, the site does work well on most mobile devices. This means that you will never be too far out of reach of your favorite game.

Customer Support

In terms of customer support, the site offers a very basic FAQ section that is not worth even trying to find answers in-unless they are extremely basic. There is also a support email address (games@bitcoin.com).

If you want to speak to a support agent, there is a live chat function. While the agents we dealt with were relatively friendly and helpful, the waiting times on how long they take to reply are honestly ridiculous.

There were some points during our chats where our messages went unread for almost 30 minutes. The agent then still took around another four minutes just to reply once reading it.

Rules and Restrictions

As is normal with most online crypto casinos, players must be 18 years of age or older to register an account. We are not sure how the site will verify that you are considering there is no KYC policy-however, it is stated in the terms and conditions of using the site.

In addition, the site states that no one from a Prohibited Jurisdiction may register an account. This relates to countries where online gambling is illegal. Which exact countries this is, however, remains a bit of a mystery.

Conclusion

Games.Bitcoin.com is certainly a great online crypto gambling site. From the ability to convert your altcoin to the complete anonymity of playing, there are many things to love. That doesn’t, however, mean the site is perfect.

The support live chat is something that really needs to be addressed. In addition, the VIP program could also be slightly more user friendly.

If these small things are ironed out, Bitcoin Games is a casino that could rival the very best. As it stands now, however, it is still definitely worth taking a look at registering an account and playing.

Bitcoin.com Games - Frequently Asked Questions